Don't be a stranger. Just say hello!
We know our brand is about oxen and birds, but trust us—we're actually human and we'd love to hear from you! Feel free to email or just tap to call.
Our team is ready to go, and we specialize in solving problems for clients. We prize expertise and honesty, so expect to get helpful answers when you ask questions. You can choose your own adventure below. Let's get started.
Send Us an Email
If you’re new to oxbird, we’d love to meet you! Reach out anytime if you have questions or would like to speak with a specialist.
If you’re a paying customer and would like to start another service, stop an existing service, change your budget, or request a refund, please use this form to provide the necessary details.
If you need help understanding a specific process or completing a task, please check our knowledge base before opening a new ticket.
For other support inquiries, please use this form:
We built oxbird around providing white-label support to other digital marketing agencies.
If you’d like to learn more about our partner program and get details about white-label pricing, please contact our team today!
We’re available Monday to Friday from 8am-5pm EST. Our typical response time is 1-2 business days, and we try to handle critical support issues within a few business hours.